Configuring Geocoding Services

An administrator configures a geocoding service either when adding or editing a Geocoding Service. The Map Service settings vary according to the type of the selected Geocoding Service provider. The following are the supported Geocoding Service providers:


ESRI ArcGIS Server Use ESRI ArcGIS Server for online mapping in Civic Platform, Mobile Office, and Citizen Access.

For settings specific to ESRI ArcGIS Server, see Geocoding Service Settings Fields for ESRI ArcGIS Server.

OGC Map Service Select this option if your agency uses a geocoding service that meets the Open Geospatial Consortium (OGC) Web Mapping Service (WMS) and the Web Feature Service (WFS) Interface standards.

For settings specific to OGC Map Service, see Geocoding Service Settings Fields for OGC Map Service. For information about OGC map service configuration, see Accela GIS 7.3 Open Geospatial Consortium (OGC) Map Service Configuration Guide.

Accela ArcGIS Online

Select this option if you want to use Accela's complimentary ArcGIS Online account as the geocoding service provider.

The web map might contain tiled map services for map visualization and feature services for Accela data querying and integration. You can use ArcGIS Online Web Map to create mash-ups with dynamic map services that you publish to Esri ArcGIS Server or with image services from ArcGIS Image Server.

For settings specific to ESRI ArcGIS Online, see Geocoding Service Settings Fields for Accela ArcGIS Online Account.
Note: The Find Address (or place locator) widget on the map viewer always uses ArcGIS Online, regardless of the geocoding service configuration. The configured geocoding service is used when a user clicks anywhere else on the map viewer.
Agency ArcGIS Online

Select this option if you want to use your agency's ArcGIS Online account as the geocoding service provider, for which you will need to provide your agency's ArcGIS Online account's username and password.

The web map might contain tiled map services for map visualization and feature services for Accela data querying and integration. You can use ArcGIS Online Web Map to create mash-ups with dynamic map services that you publish to Esri ArcGIS Server or with image services from ArcGIS Image Server.

For settings specific to ESRI ArcGIS Online, see Geocoding Service Settings Fields for Agency ArcGIS Online Account.
Note: The Find Address (or place locator) widget on the map viewer always uses ArcGIS Online, regardless of the geocoding service configuration. The configured geocoding service is used when a user clicks anywhere else on the map viewer.