Supported Operating Systems

Accela supports 2 versions of each supported operating system (OS): the current and the immediately preceding version.

 •   Operating Systems for PCs

 •   Operating Systems for Servers

 •   Operating Systems for Mobile Devices

Operating Systems for PCs

Accela Component Windows 8 or 8.1 Windows 101
Civic Platform Client
Citizen Access
Mobile Office Client (laptop or tablet)
Accela Electronic Document Review

Operating Systems for Servers

Accela Component Windows Server 2012 Windows Server 2012 (R2) Windows Server 2016 Windows Server 2019
Civic Platform Web Server
Civic Platform Application Server
Citizen Access Web Server
Accela GIS Server
Mobile Office Server
Accela IVR Application Server
Accela Document Services
Ad Hoc Reports  

Operating Systems for Mobile Devices

Accela Component Android 9.x (Pie) or above Apple iOS 12 or above
Accela Analytics  
Mobile Apps (Accela Mobile, Contractor Central, Code Officer, Inspector, Work Crew)
Web Apps2 (Civic Insight, CRM [Citizen Relationship Management], Mobile Citizen Access Client)

1 With Internet Explorer 11 and Microsoft Edge only.

2 Web applications run on the major web browsers (Chrome, Firefox, IE, Safari) and are mobile responsive.