Supported Operating Systems

Accela supports 2 versions of each supported operating system (OS): the current and the immediately preceding version.

 •   Operating Systems for PCs

 •   Operating Systems for Servers

 •   Operating Systems for Mobile Devices

Operating Systems for PCs

Accela Component Windows 8 or 8.1 Windows 101
Civic Platform Client ✔ ✔
Citizen Access ✔ ✔
Mobile Office Client (laptop or tablet) ✔ ✔
Accela Electronic Document Review ✔ ✔

Operating Systems for Servers

Accela Component Windows Server 2012 Windows Server 2012 (R2) Windows Server 2016 Windows Server 2019
Civic Platform Web Server ✔ ✔ ✔ ✔
Civic Platform Application Server ✔ ✔ ✔ ✔
Citizen Access Web Server ✔ ✔ ✔ ✔
Accela GIS Server ✔ ✔ ✔ ✔
Mobile Office Server ✔ ✔ ✔ ✔
Accela IVR Application Server ✔ ✔ ✔ ✔
Accela Document Services ✔ ✔ ✔ ✔
Ad Hoc Reports ✔ ✔ ✔  

Operating Systems for Mobile Devices

Accela Component Android 9.x (Pie) or above Apple iOS 12 or above
Accela Analytics   ✔
Mobile Apps (Accela Mobile, Contractor Central, Code Officer, Inspector, Work Crew) ✔ ✔
Web Apps2 (Civic Insight, CRM [Citizen Relationship Management], Mobile Citizen Access Client) ✔ ✔

1 With Internet Explorer 11 and Microsoft Edge only.

2 Web applications run on the major web browsers (Chrome, Firefox, IE, Safari) and are mobile responsive.