Editing a Public User Account

You can make edits to a public user account if it requires modification. For example, if a user wants to reset their password or change their user ID, you can update their user account registration information with the specified request.

To edit a registered public user account

  1. Access the Public User portlet (Accessing the Public User Portlet).

  2. Click the user account that you want to edit from the PublicUser list portlet.

    Civic Platform displays the public user account registration details in the detail portlet.

  3. Enter the modifications in the applicable fields. For a description of each field, see Table 1.

  4. Click Submit.

  5. Click Registered Agencies record tab.

  6. Click the appropriate button from the toolbar to reflect the desired status for the account. For more information about account status, see Changing a Public User Password.