Backing Up Civic Platform

Before you remove a base installation of Civic Platform, make a back-up of your Civic Platform files and registry settings, as described below.

The examples used in this section assume that you install Civic Platform on the D: drive.

Back Up Your Civic Platform Files:

  1. Copy the entire D:\Accela folder.
  2. Paste it to another location for safe keeping.

Back Up Your Accela Registry Settings:

  1. Go to the Windows Registry Editor, via Start > Run > regedit.
  2. If the Operating System is 32 bit, locate 
    HKEY_LOCAL_MACHINE\SOFTWARE\Accela Inc
    if the Operating System is 64 bit, locate 
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Accela Inc
  3. Right-click > Export this folder. Save the file as 
    D:\Accela_backup\19.1.0\yourregistryfile.reg

Files Automatically Backed Up During Uninstall

When you uninstall a previous version of Civic Platform, the uninstall process automatically creates a backup folder and stores your ServerConfig.properties files in \\Accela_backup\<version #>\. For example, D:\Accela_backup\19.1.0.

You can refer to these configuration files when you perform a fresh installation of Civic Platform. These files contain the ports, the port bind bases, host names, IP addresses, and other crucial information needed when performing a new installation. The original installation location for these files is listed below.

ADS Server:

D:\Accela\av.ads\conf\av\ServerConfig.Properties

Application Server:

D:\Accela\av.biz\conf\av\ServerConfig.Properties

ColdFusion MX Web Server:

D:\Accela\av.cfmx\conf\av\ServerConfig.Properties

Index Server:

D:\Accela\av.indexer\conf\av.indexer\ServerConfig.Properties

Reporting Server:

D:\Accela\av.arw\conf\av\ServerConfig.Properties

Web Server:

D:\Accela\av.web\conf\av\ServerConfig.Properties